COVID-19 SHIPPING POLICY UPDATE

Due to ongoing Covid-related shipping restrictions and delays, we do not currently offer guaranteed delivery. All shipping times are estimates only, and should not be considered guaranteed delivery dates. 

International orders have been especially affected and delivery time will depend on the destination country. However, please be aware that ship times may be as long as 40 - 60 working days at the moment. 

We thank you for your patience and understanding during this extraordinary time.

General Shipping Information

  • We ship orders Monday - Friday
  • We do not ship on weekends or holidays 
  • Most shirts are printed to order, so it may take up to 7 business days to fulfill your order. For the vast majority of orders, items will ship sooner than 7 business days.
  • If you need an item by a specific date, please reach out to us via email at customerservice@popkiller.us and we will try our best to accommodate you.
  • A shipping notification with tracking number will be emailed or texted to you upon shipment
  • Orders may be subject to verification and approval before shipping. Popkiller reserves the right to cancel orders that cannot be verified.
  • If for any reason there is a delay in shipping your order, you will be contacted via email.
  • While we will do all we can to ensure your order is delivered on time, Popkiller cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
  • Shipping fees are non-refundable. If you refuse your shipment from Popkiller and it is returned to us without notice, you will be responsible for any shipping charges that are incurred to send the package to you and to have it sent back to us (if applicable). This amount will be deducted from your refund.

DOMESTIC SHIPPING

For orders less than $50

  • Your order will be shipped via your selected shipping method
  • All domestic orders under $50 will be shipped at carrier-cost, whichever method is chosen 

For orders $50+

  • All US orders $50+ qualify for free standard shipping
  • Orders will be shipped via the free standard shipping option unless you select and pay for an alternative
  • To qualify for free shipping, orders must be $50 or more and be made in a single transaction
  • Multiple separate orders cannot be combined to meet the $50 minimum.

INTERNATIONAL SHIPPING:

  • Buyer is responsible for any customs, duties, fees that an order is subject to.
  • Customs, duties and fees vary by country and by product purchased.
  • If you have questions about your country's import regulations, please contact your local Customs office.
  • If you purchase an item from us, we declare all packages as "Merchandise" on the Customs Forms. We cannot declare items as a gift.

For orders less than $300

  • All international orders under $300 will be shipped at carrier-cost, whichever method is chosen
  • Transit times will vary greatly depending on the destination country, current Covid restrictions impacting air mail, carrier chosen, and other factors such as inclement weather, etc. We generally see packages take anywhere from 14-30 days depending on the destination, but can be longer for Covid-restricted countries

For orders $300+

  • All international orders $300+ ship free! 
  • We ship via USPS International for our free ship method, but other carriers are available if chosen and paid for. 
  • Transit times will vary greatly depending on the destination country, current Covid restrictions impacting air mail, carrier chosen, and other factors such as inclement weather, etc. We generally see packages take anywhere from 14-30 days depending on the destination, but can be longer for Covid-restricted countries

IN-STORE PICKUP

Are you local to the Los Angeles area? You can pickup your order in store! Use this code at checkout to take away the price of shipping: PICKUP

Once your order is ready, we will email you. Your order can be picked up during our regular store hours at:

Pop Little Tokyo 349 E 2nd St Los Angeles CA 90012

Please do not use this code unless you are sure you can pickup your order or we will have to charge you for shipping.

日本からのご注文につきまして

アメリカ国外からのご注文の返品、交換は不可となります。

決済完了後、国際小包 USPSのファーストクラスインターナショナルで発送いたします。

発送はロサンゼルス時間の月曜日から金曜日になります。

発送完了までに2-3営業日かかりますのでご了承くださいませ。

通常お届けには、商品を発送してから14から30日となります。


発送のお知らせや追跡番号は発送完了のEメールでご確認くださいませ。


国外発送、返送につきましても送料は返金が出来かねます。

もし受け取り拒否をされた場合には通常の送料代金に加え、

返送の送料もお客様負担となりますのでご了承くださいませ。


POPKILLERをご利用頂きまして、ありがとうございます。