Our frequently asked questions!
Q: Do you have any deals?
A: Yes! Here are all of the current deals we have running:
- Get 3 patches for $12 or 4 patches for $15, normally $4.80 each.
- Get 2 stickers for $5, normally $3 each.
- Signup for our newsletter to receive 10% off your first order.
- We have a sale page that offers many great designs for 30% off or more.
Q: Do your t-shirts shrink?
A: Our t-shirts are all pre-shrunk, but if they are put in hot water or a hot dryer they may shrink up to a quarter of an inch all around, mostly in the length. We recommend a cold wash and hang dry for the quality of the print and t-shirt over time.
Q: How soft are your t-shirts?
A: We carry a variety of t-shirt styles. Our Classic T-shirt comes in 100% combed ringspun cotton and is our softest t-shirt style. Our Heavyweight T-shirt comes in 100% cotton and is a little heavier/rougher to the touch. Our Women's T-shirt comes in 100% cotton, and is not quite as soft as the Classic T-shirt.
Q: Are these sizes American or Japanese?
A: All of our t-shirts are printed by us in sunny Los Angeles California and are standard American sizing! Please see our "Size Guide" page listed in the help menu drop down of our website for more details.
Q: Can I get this design in any other color?
A: We can print most designs on white, natural, pink, ash, ice grey, and black. If you'd like a specific design printed on a different color, but don't see it listed on the website as an option, we'd love to try to accommodate you!
Please note, if we have not sampled the design on a particular color, we cannot guarantee how the design will look/change once printed on a new color. Designs printed on dark colors may be subject to an additional charge due to the additional costs to print these garments. Shoot us an email at firstname.lastname@example.org with the design name and color option you're interested in.
Q: Do you have this design in kids size?
A: We offer many of our designs in kids sizes ranging from 3 month - 8 years old. If you see a design you'd like custom printed on a kids t-shirt, shoot us an email at email@example.com with the name of the design and size/color you'd like. We would love to try to accommodate you!
Q: Do you ship internationally?
A: We do! All international orders $200+ ship for free. If you do not see your country listed as a shipping option at checkout, shoot us an email at firstname.lastname@example.org so that we may try to accommodate you.
Q: Are these designs featured anywhere else?
A: All of our Popkiller Original designs are exclusive to us and our limited wholesale partners. We collaborate with many different artists all over the world and all of those artists retain the rights to their artwork unless we have purchased the design outright. Many of our artists only carry apparel through us and many of the designs are exclusive to us! You may see some of our artist's designs featured on their own stores or elsewhere on the web. We try our best to feature artists who are up-and-coming and to bring their work to a new audience!
Q: Can you do custom necktags for my custom printed order?
A: Unfortunately, not at this time. Customizing neck tags is a production service that we do not provide through the custom print app, as the custom print app is a consumer end product with the intent of personal use.